Welcome Package

375% up to $5,625 + 200 FS

Across 4 deposits with promo codes
Wagering
45× (deposit + bonus)
Max bet
$8 per spin
Min deposit
$30
Max cashout
5× deposit

Contact Axe Casino

Need help with your Axe Casino account? Contact our support team at support@axe-casino.best and provide enough information for us to understand your request. We aim to respond usually within 24 hours, although response times may vary depending on the nature and complexity of the enquiry.

Axe Casino operates under licences issued by the Autonomous Organisation of Floras and Anjouan (Comoros), reference ALSI-202508056-FI2, and the Tobique Gaming Commission in New Brunswick, licence number 0000002.

  • OperatorNovatrix S.R.L.
  • Established2019
  • Total Games5,900+
  • Game Providers115+

How to get in touch

For assistance, email support@axe-casino.best. Our support team can help with common questions and requests relating to your Axe Casino experience. Please use the email address associated with your account where possible, so your request can be reviewed more efficiently.

You may contact support about topics including:

  • Account access, profile details and verification questions
  • Deposits, withdrawals and payment-related enquiries
  • Bonus terms, eligibility and general promotional questions
  • Technical problems, website errors or difficulties using account features
  • Responsible gambling requests, including help with account restrictions or other available support options

What to include in your email

When emailing support@axe-casino.best, include your account email address or username, a short description of the issue and any relevant details, such as the time the problem occurred or the page involved. If relevant, attach clear screenshots showing the issue. Do not include your password or full payment details. Providing complete information can help the team investigate and respond faster.

If your request concerns a transaction, include the relevant date, amount and transaction reference where available. For responsible gambling requests, explain what assistance or account change you are seeking. Please send one clear message per issue where possible, and allow reasonable time for a response before sending a follow-up.