Terms & Conditions

1. General terms and eligibility

These Terms & Conditions apply to the Axe Casino website, account services, games, promotions and other features made available through the website. They should be read together with any additional rules, notices, privacy information or promotional terms displayed on particular pages. Where a specific game, promotion or service has its own conditions, those conditions also apply and may provide further detail.

Axe Casino may update these Terms & Conditions from time to time to reflect changes to the website, applicable requirements, technology, products or business practices. The latest version will be made available on the website. You are responsible for checking the terms regularly. Continued use of the website after an update means that you accept the revised terms.

The website is intended for people who are legally permitted to participate in online gambling in their location. You must not access or use the website where gambling is prohibited or restricted by law. You are responsible for understanding and complying with the laws that apply to you, including any rules concerning age, location and online gambling.

Account registration

You must meet the applicable minimum age requirement and any other legal eligibility requirements before opening or using an account. You must provide information that is accurate, complete and current. You must not create an account using a false identity, another person's details or information that is misleading.

Axe Casino may request information or documents to verify your identity, age, location, payment method or source of funds. Verification checks may be required before an account can be fully used or before a transaction can be completed. You agree to provide reasonable assistance and accurate information when requested.

Each person may generally use only one account unless Axe Casino expressly permits otherwise. You must keep your login information confidential and take reasonable steps to prevent other people from accessing your account. You are responsible for activity carried out through your account unless you promptly notify Axe Casino of suspected unauthorised access.

2. Accounts, funds and transactions

You should only deposit money that you can afford to lose. Gambling should be treated as entertainment and not as a way to make money, repay debts or solve financial problems. You should review your financial position before depositing and set personal limits that support safe play.

Deposits and withdrawals

Deposits and withdrawals must be made using payment methods that are available to you and authorised for your use. Payment information must be accurate and must belong to you, unless an alternative arrangement has been expressly approved. Axe Casino may decline, delay, review or reverse a transaction where required for security, verification, technical or legal reasons.

You are responsible for checking the details of a transaction before confirming it. Banks, payment providers or other third parties may apply their own fees, processing rules or restrictions. Axe Casino does not control the policies of independent payment providers and cannot guarantee that every payment method will always be available.

Funds must not be used for unlawful activity, fraud, money laundering, terrorist financing or any other prohibited purpose. Axe Casino may conduct checks and may report or take action on suspicious activity where required or permitted by law. Account funds may be withheld or restricted while a review is taking place.

Account suspension and closure

Axe Casino may suspend, restrict or close an account where it reasonably believes that these Terms & Conditions have been breached, information is inaccurate, a transaction is disputed, suspicious activity is identified, a technical issue affects play, or action is required by law or a relevant authority. An account may also be restricted to protect you, the website or other users.

You may request account closure at any time. Closure does not remove obligations that arose before closure, including obligations connected with transactions, investigations, disputes or responsible gambling measures. Where appropriate, any remaining balance may be handled in accordance with applicable requirements and the outcome of relevant checks.

3. Games, promotions and website use

Games are provided for entertainment and involve risk. Outcomes are determined by the relevant game rules and, where applicable, randomised systems. Past results do not predict future results. You should review the rules, features and any displayed information before playing. You should never assume that a particular result is due or guaranteed.

Axe Casino aims to provide a reliable service, but uninterrupted availability cannot be guaranteed. The website may be changed, suspended or withdrawn, including for maintenance, security, technical problems, testing or other operational reasons. We are not responsible for losses caused by circumstances outside reasonable control, subject to rights that cannot be excluded under applicable law.

Promotions and incentives

Promotions, bonuses, tournaments, free spins and other incentives are subject to their own promotional terms. These terms may include eligibility requirements, participation instructions, expiry conditions, wagering or playthrough requirements, game restrictions, maximum values and withdrawal conditions. You should read the relevant promotional terms before participating.

A promotion may be changed, withdrawn or refused where permitted by its terms or where there is suspected misuse, error, fraud or a breach of these Terms & Conditions. A person must not use multiple accounts, automated tools, coordinated activity or other unfair methods to obtain a promotional benefit.

Acceptable use

• Use the website only for lawful, personal and recreational purposes.
• Do not attempt to gain unauthorised access to accounts, systems or data.
• Do not introduce malware, harmful code or material that could damage the website.
• Do not interfere with the normal operation, security or availability of the website.
• Do not copy, reproduce, modify, frame, scrape or commercially exploit website content without permission.
• Do not use automated software, bots or other tools to obtain an unfair advantage.
• Do not engage in abusive, threatening, deceptive or discriminatory conduct.

Website content is provided for general information and may contain errors, omissions or material that becomes outdated. Axe Casino may correct or update content without notice. Links to external websites, if provided, are for convenience only and do not mean that Axe Casino endorses or controls those websites.

4. Privacy, responsible gambling and legal information

Privacy and communications

Personal information is handled in accordance with the applicable Privacy Policy and relevant privacy requirements. By using the website, you acknowledge that information may be collected and used for account administration, identity verification, transaction processing, customer support, security, compliance, service improvement and responsible gambling purposes.

You may receive service-related communications needed to operate your account. Marketing communications may be managed through the available preferences or unsubscribe process, subject to communications that are necessary for security, account administration or legal compliance.

Responsible gambling

Axe Casino supports a safer approach to gambling. You should set a budget, take regular breaks, avoid chasing losses and never gamble when affected by alcohol, stress or other factors that may affect your judgement. Gambling should not interfere with your work, relationships, health or financial commitments.

Tools and support options may be available to help you manage your activity. These may include deposit or spending controls, session reminders, time-outs, self-exclusion and account restrictions. If gambling is causing concern, stop playing and seek support from an appropriate gambling help service or qualified professional in your area.

Liability and complaints

Nothing in these Terms & Conditions excludes, restricts or modifies any right, guarantee, condition or remedy that cannot lawfully be excluded, restricted or modified. To the extent permitted by law, Axe Casino is not responsible for indirect or consequential loss, loss caused by your failure to follow these terms, or problems caused by your device, internet connection, payment provider or other third party.

If you have a question or complaint, you should use the customer support options made available on the website. Please provide enough information for the matter to be reviewed, including relevant account or transaction details where appropriate. Complaints may be assessed using the applicable internal process, and further information may be requested.

Applicable law and acceptance

These Terms & Conditions are intended to operate subject to applicable Australian law and any mandatory rights or protections that apply to you. If a provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law.

By accessing or using Axe Casino, you confirm that you have read these Terms & Conditions, understand the responsibilities described in them and agree to comply with them. If you do not understand a provision, you should obtain independent advice before using the website.